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Postcodes covered: MK7, MK10, MK17, MK40, MK41, MK42, MK43, MK44, MK45

Other areas covered but for a small additional fee for extra travel time and car costs.

AngelPets Privacy Policy

AngelPets are committed to protecting personal data and complying with all UK and European laws on data protection.

AngelPets needs personal data from clients in order to deliver services to you. This privacy policy summaries how AngelPets manage, use and secure this data and how you can exercise your rights over it.

All of the data is collected from clients that AngelPets engage with them, we never buy or source data from anyone else.

All of the systems, both paper and electronic, that are used to store and process your data conform to good data protection standards.

The amount of personal data needed from you will depend on the type of service you require, we only ask you for what we need. We’ve summarised the different types of data we use as;

Personal data, for identification and communication: Name, postal address, email address, telephone number etc.
Personal data, for financial transactions: Payment is by cash, bank transfer to AngelPets or cheque therefore AngelPets do not store client bank account details or credit card numbers.

Personal data, related to dogs: Dogs name, age, home environment, other individuals the dog lives or interacts with etc. This is needed for training or behavioural cases.
Medical data on dogs: Medial history is only collected from your vet in behavioural cases and your permission is sought first.

AngelPets does not ever share your personal data with any other organisations, except for those that we need to in order to deliver our services and we’ll check with you first. For example, we might need to contact your dog’s Vet to discuss a case.

We might want to share a picture or video of you and your dog engaging with our services, on our web site or social media channels. We will always ask you if this is OK before we do it.

We will never sell your data to anyone or pass it to any organisations you would not expect or might object to.

You have rights over how AngelPets manages your data and are committed to respecting these. We will be happy to help you exercise these rights if you want to, just get in touch with us.

After we have worked with you, we keep your personal data in our system for 5 years, but you can ask us to remove it before that if you want.

If you need to discuss our use of your data or make any changes to it, please get in touch by phone or by emailing samantha@angelpets.co.uk